Comprobase is a proven provider of systems development and support to the Commercial, Not-for-profit and Public Sector. Of particular interest are several Comprobase ERP/CRM/BI contracts reflecting our “hands on” leadership in the Private Sector and Federal Government Information Technology (IT) management arena and our specific experience in Enterprise Resource Planning (ERP). The Enterprise Resource Planning (ERP) solution reflects Comprobase’s ability in a demanding ERP environment and our success in the development and support of such solutions.

The Comprobase team and the personnel who lead that team are experienced in providing support to Public and Private Sector Clients in PeopleSoft, Oracle EBS, and Hyperion environments. Our Program Managers typically have over 20 years experience in project management and ERP System Implementations. They have extensive experience to drive forward organizational development, control costs, and improve business efficiencies.

The Comprobase Team understands that the customer requires an experienced, project management team—one that is well versed in effective program management, design, technical operations, and support of on-going development and maintenance activities for their ERP system in a mission critical environment. We provide application implementation, project management support, technology management, application maintenance, and hosting services for the hardware, software, database, and PeopleSoft application software used in the ERP system. The Comprobase Team clearly demonstrates its expertise in providing the necessary system support for the ERP applications.

We will provide you with the following consulting services and will also incorporate all steps in our application implementation methodology mentioned:

• We will review your current business processes, and with the vision and requirements for your business needs and a five year growth plan, assist in the development of a New Defined Business Process that will align with the new technology direction;
• Set up the application modules being implemented; assist you in identifying proper coding schemes for your asset management controls;
• Schedule and provide training to all appropriate staff on the use, in a manner that will be aligned with the project schedule. This training should include the introduction of your staff to each screen in the module being purchased and walking them through the key procedures such as entering data, closing modules and printing reports;
• Install the purchased application onto your specified UNIX/LINUX/Windows Servers and Oracle/MS SQL Server/DB2/Sybase database and Tuxedo application servers, WebLogic/OAS Servers and workstations;
• We will oversee and direct the configuration of all workstations required to access purchased applications. We will manage the initialization of the database, which will provide you a starting point for setting up your data designed around your needs;
• We will ensure that training is provided to your staff as to proper functional and technical usage and maintenance of the system;
• We will assist in the development of written procedures to be used in the day-to-day operation of your integrated systems;
• Discuss with you the types and format of reports and ensure that the configured applications will provide you with reports necessary for effective management of your business;
• We will provide guidance, so that you and your staff will take the responsibility for learning the new system. This includes scheduling the time for training, doing the training tasks, and asking questions whenever you are unsure. It also includes familiarization with the manuals for the new systems. We also suggest that your staff should enter a cross training system as soon as possible to reduce the cost of "down time" due to employee illness and turnover;
• Coordinate and ensure the accuracy of the records: Management and staff must ensure the data is accurate prior to entry in the new system;
• Test and ensure the accuracy of all-Financial/HR reports and customizations made to the system;
• As appropriate for the type of engagement, we will develop procedures to supplement those in the automated system. The customer must take the responsibility to follow them on a continuing basis, as documentation is crucial when system failure occurs; and;
• Provide Disaster Recovery procedures that could be used by the Technical staff to failover in the event of a disaster.

Comprobase - A Partner in Implementation

Comprobase is a Oracle Partner and has successfully guided more than 50 PeopleSoft enterprise implementations and/or upgrades for customers in a variety of industries and markets. Our more than a decade of Oracle/PeopleSoft/Hyperion implementation and upgrade experience is your assurance that we have the technical, functional and business process expertise to deliver a fast and efficient upgrade of your current PeopleSoft system.